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IVATEC

Support

Business Support

For contract, licensing, billing and renewal questions, contact the sales team via the contact form.

How Support Works

  • Sorting by Subject

    Each request reaches the team capable of solving it.

  • Context Preserved

    Product, environment and impact recorded since opening.

  • Trackable Return

    You follow the progress of what you opened.

  • Technical Escalation

    Complex cases reach the engineering that built the system.

How to open a request

  1. Identify the topic

    Commercial, technical or usage questions.

  2. Describe the impact

    What stopped, when and how many people it affects.

  3. Submit Request

    Via the contact form or official channels.

  4. Follow

    You receive feedback via the email provided.

Let's get to know your operation?

Tell us how your business works today. We show the modules that make sense and the implementation path.